Credit Card Payment
Purchases may be paid for by bank card. The accepted bank cards are: Visa, MasterCard and Maestro.
The purchase amount will be charged to the customer’s bank account at the time of payment. In the event that the POS terminal (Point of Sale Terminal) reports that the card has been declined, the order will be automatically cancelled and the customer will be informed online of such cancellation.
The cardholder is responsible for transactions carried out on the website. Credit card details are entered on a secure page and transferred using SSL protocol. This method of transmitting information makes payment procedures through our payment gateways much more secure, providing greater peace of mind to our users, knowing that their most important information is protected and inaccessible to third parties.
Bank Transfer
This payment method does not involve any additional cost for the customer.
Refunds will be paid into the bank account indicated by the customer.
To complete payment of an invoice, the following information must be included:
- Order number
- Name of the person who placed the order
The transfer must be made payable to G. MOTIRAM, S.L. using the bank account number provided by the company and indicating the order number as the payment reference.
Please send the proof of payment to the email address: contacto@thulos.com, indicating “Proof of Payment” in the subject line.
If you choose this payment method, before we can process your order, we must receive the payment confirmation through your banking institution. Orders paid by bank transfer will not be prepared until the payment has been confirmed in our account. This process usually requires 2 to 3 working days, therefore delivery times will start counting from that date.
PayPal
With this payment method, the charge will be processed according to the conditions agreed between the customer and PayPal. Likewise, any refunds that the company must make will also be processed through the same payment method.